JACQUI BONGIOVANI

Strategic Account Management · Client Success · Relationship Management · Cross-Functional Execution

experience at a glance

I’ve spent my career managing complex relationships, helping partners succeed, translating business objectives into execution, and coordinating internal teams around customer needs. My experience spans account growth, onboarding, education, stakeholder management, program delivery, and long-term relationship development across Red Bull, Institute for Integrative Nutrition, Anheuser-Busch, and emerging wellness brands.

Featured Projects

hctp 2.0 program revamp | iin

Partner Lifecycle + Cross-Functional Success

Success Challenge

Bring a large group of high-profile external experts through a complex partnership and content-production lifecycle while ensuring their expertise aligned with IIN’s curriculum goals. Success required creating a strong faculty experience from outreach and onboarding through content development, filming, and ongoing relationship management while coordinating numerous internal stakeholders.

My Role

Led the visiting faculty partnership process from strategic selection and outreach through onboarding, content development, filming, and long-term relationship management.

Owned + Delivered

  • Researched and vetted prospective faculty based on program needs, expertise, audience relevance, and organizational alignment

  • Managed outreach, relationship development, contracting coordination, scheduling, and onboarding across a large faculty pipeline

  • Led content-development conversations to understand faculty expertise and translate curriculum objectives into clear topics, talking points, and deliverables

  • Prepared partners for production through briefs, timelines, expectations, production guidance, and ongoing communication

  • Served as a primary relationship lead before, during, and after filming, addressing questions and coordinating needs throughout the engagement

  • Coordinated across curriculum, content, production, legal, marketing, operations, and executive stakeholders to keep partner engagements moving forward

  • Built trackers, workflows, templates, briefs, and communication systems that improved visibility and standardized the faculty-management process

  • Identified opportunities to expand successful faculty relationships into marketing, events, promotion, and future content collaborations

Selected Faculty

Dr. Deepak Chopra, Melissa Wood-Tepperberg, Dr. Andrew Weil, Dr. Ellen Vora, Dr. Daniel Amen, Maya Feller, Bobbi Brown, and Dr. Will Cole

Impact

  • Researched and helped onboard 52+ visiting faculty contributors

  • Built repeatable systems for faculty outreach, onboarding, production, and cross-functional coordination

  • Translated complex curriculum objectives into clear partner briefs and production deliverables

  • Developed faculty relationships that created opportunities beyond a single filming engagement

organics by red bull | san diego launch

Strategic Account Growth + Product Adoption

Success Challenge

Introduce an unfamiliar premium product line into the San Diego hospitality market while protecting the existing Red Bull business within the same accounts. Success required identifying the right accounts, helping buyers and staff understand where Organics fit within their business, and coordinating distributor and internal teams to drive adoption and consistent execution.

My Role

Owned the San Diego market launch across account strategy, relationship development, product education, sales execution, distributor coordination, and ongoing account support, helping hospitality partners understand, adopt, and successfully integrate the new product line.

Owned + Delivered

  • Identified and prioritized hospitality accounts based on customer fit, business opportunity, and premium positioning

  • Built relationships with owners, buyers, beverage directors, distributors, and account teams to understand needs and secure appropriate placements

  • Developed account-specific strategies that positioned Organics distinctly from the existing Red Bull portfolio

  • Educated buyers and account staff on product positioning, recommended serves, and use cases to support confidence and adoption

  • Worked with accounts to secure menu placements and integrate the product into existing beverage programs

  • Coordinated distributor and internal field teams around account needs, inventory, execution priorities, and launch objectives

  • Maintained follow-through after placement to support visibility, execution, and product adoption across priority accounts

  • Captured market feedback and account learnings, sharing insights internally to strengthen the broader launch approach

Impact

  • 81 accounts adopted Organics within 90 days

  • 50 menu placements secured across priority hospitality accounts

  • 571 cases sold during the launch period

  • San Diego recognized internally as a national best-practice market

RED BULL ORANGE EDITION | SOUTHERN NEW ENGLAND

Account Adoption + Distributor Execution

Success Challenge

Drive rapid adoption of a national product launch across a multi-state territory while coordinating distributor partners, priority accounts, product education, pre-launch activity, and ongoing execution. Success required creating early account momentum while maintaining consistent follow-through across a large number of relationships after launch.

My Role

Led the Southern New England launch across priority account adoption, distributor alignment, product education, trial programming, and execution tracking, managing relationships and follow-through across a multi-state territory.

Owned + Delivered

  • Identified and prioritized high-opportunity accounts across the territory based on adoption potential and business opportunity

  • Built pre-launch momentum through targeted relationship development, early placements, and account seeding

  • Coordinated distributor partners around sales priorities, account targets, launch expectations, and execution needs

  • Educated account teams and distributor partners on product positioning and launch priorities

  • Developed account-level trial programs designed to increase awareness and support product adoption

  • Supported priority accounts after launch through product visibility, staff education, follow-up, and branded execution

  • Tracked account placements, cases sold, trial activity, and follow-up to monitor launch progress and identify opportunities requiring attention

  • Coordinated additional account programming to deepen engagement and consumer trial

Impact

  • Secured 101 account placements within the launch period

  • Generated 496 cases sold

  • Established 25 pre-launch account placements to build early adoption

  • Distributor launch performance ranked #1 across the Eastern Business Unit within 30 days

  • Ranked Top 4 nationally for launch execution

pocono maple water

Strategic Partnership + Growth Operations

Success Challenge

Help an emerging beverage brand become more market-ready by clarifying its story, creating the tools needed to engage consumers and partners, and testing where the product resonated. The work required functioning as a hands-on partner to the founder across messaging, partnerships, ambassador development, market activation, PR coordination, and ongoing business needs.

My Role

Worked closely with the founder as a hands-on strategic and operational partner, helping translate business priorities into messaging, partner initiatives, market activations, and repeatable programs that supported the brand’s growth and market readiness.

Owned + Delivered

  • Refined brand messaging, audience positioning, and product education across consumer- and partner-facing materials

  • Developed website copy, sales tools, event materials, and internal resources to support outreach and partner conversations

  • Built the ambassador program from the ground up, including participant profiles, recruitment, applications, onboarding, communications, and program structure

  • Managed ambassador relationships and created an educational event designed to strengthen engagement, product understanding, and connection to the brand

  • Developed and coordinated sampling partnerships across yoga, Pilates, running communities, chef experiences, wellness events, and retail

  • Supported account outreach and sales activity, gathering feedback and market learnings to inform future opportunities

  • Onboarded the PR agency and served as the operational lead for a farm-based press experience

  • Secured and managed a partnership with Rhone, placing product at select retail openings

  • Supported ongoing messaging, materials, and business needs across the founder’s broader maple product portfolio

Impact

  • Built and launched the brand’s ambassador program, including recruitment, onboarding, communications, and program structure

  • Developed website, sales, and activation materials to support partner conversations and market readiness

  • Secured a retail partnership with Rhone and expanded product exposure through targeted community activations and seeding

  • Led operational coordination for an ambassador event and farm-based press experience

  • Established relationships and market learnings to inform future growth opportunities

POSITIVELY ME! | JUNIOR LEAGUE OF GREENWICH

Program Operations + Stakeholder Management

Success Challenge

Modernize a nearly 20-year-old community program while preserving what made it effective and creating clearer systems for volunteers, future program leaders, and potential expansion. Success required coordinating educators, wellness professionals, volunteers, speakers, schools, participants, and Junior League leadership while turning an established local program into a more consistent and repeatable experience.

My Role

Serve as Co-Chair and program lead, overseeing program strategy, stakeholder relationships, curriculum development, volunteer enablement, participant experience, and live delivery while building the systems needed for consistent execution and future expansion.

Owned + Delivered

  • Modernized the curriculum in collaboration with educators, wellness professionals, and child-development experts

  • Developed a cohesive participant journey spanning self-expression, communication, relationships, digital behavior, healthy habits, and leadership

  • Created facilitator materials, volunteer guides, scripts, setup checklists, room-flow plans, and transition documents to create a more consistent delivery experience

  • Recruited, onboarded, and coordinated volunteers, speakers, activity leaders, and external contributors

  • Managed participant logistics and day-of operations across large-format weekend programming

  • Built relationships with schools and local experts to strengthen curriculum quality and expand access

  • Developed clearer processes and resources to help volunteers and future leadership teams deliver the program successfully

  • Began building a comprehensive SOP and replication toolkit to support future leadership teams and additional Junior League chapters

  • Supported the program’s first expansion to another chapter while capturing learnings to strengthen future replication

Impact

  • Program serves approximately 70–100 girls annually

  • Modernized curriculum and operating structure for an established program approaching its 20th year

  • Created repeatable facilitator, volunteer, and program-delivery systems

  • Supported the program’s adoption by an additional Junior League chapter

  • Participant feedback reflected stronger themes of self-worth, confidence, and celebrating individuality

iin’s reconnect and rejoice | miami

Partner Experience + Cross-Functional Event Delivery

Success Challenge

Deliver a cohesive two-day experience for IIN’s global community while coordinating 13 external speakers and numerous internal teams across programming, production, content, marketing, alumni, and executive leadership. Success depended on keeping speakers informed and supported, aligning stakeholders around a shared run of show, and resolving changes quickly without disrupting the participant experience.

My Role

Co-produced the two-day event while owning the speaker experience and programming workflow, serving as a central relationship and coordination lead across faculty, executives, production, content, marketing, alumni, and event partners.

Owned + Delivered

  • Managed the end-to-end speaker experience, including outreach, booking, scheduling, briefing, preparation, ongoing communication, and day-of support

  • Served as a primary point of contact for faculty, helping resolve schedule changes, production needs, questions, and last-minute issues

  • Built the two-day programming schedule and helped shape a cohesive experience across keynotes, panels, movement sessions, and community programming

  • Created run-of-show documents and coordinated speaker transitions, backstage logistics, production timing, and content-capture requirements

  • Coordinated across production, content, marketing, executives, alumni, and external partners to keep stakeholders aligned and programming on track

  • Anticipated and resolved operational issues during live delivery while protecting the speaker and attendee experience

  • Supported integration of alumni activations and wellness experiences into the broader program

  • Identified and introduced an external wellness partner that resulted in an on-site branded activation

Impact

  • Managed the programming experience for 13 speakers across two days

  • Supported an event attended by 1,768 ticket holders

  • Generated 949 leads and 400 new community members

  • Helped deliver programming and experiences that reached attendees from IIN’s global community

Awards

Nationally Recognized Best Practice — Organics by Red Bull

1st Place Eastern Business Unit Distributor — Red Bull Orange Edition

Top 4 Nationally — Red Bull Orange Edition Launch

Ripple Award for Exemplary Dedication and Service — Institute for integrative nutrition

Leadership Excellence Award — Junior League of Greenwich

THANK YOU

contact: jacqui bongiovani
email: jacquibongiovani@gmail.com